How to keep track of submitted requests/tickets

You can use the help center to track your support requests.

If you belong to multiple organizations you can also change the organization for a support request when you view it in the help center.

To track your support requests

1. Click your profile icon on the upper-right side of any help center page and then click My Requests.
   By default, the page displays all requests that you have submitted.

   

2. To filter your requests by status, select a request status from the Status menu.
3. To search your requests, enter a search term in the Search Requests box.
4. To see details about a request, click the request title.

If you belong to multiple organizations, you can change the organization for a support request when you view details for that request.