How Do I Activate My Lydia Mandate?

Once your Lydia mandate is created, a notification is displayed on your dashboard to inform you that the mandate is ready for activation. 

Lydia will also send an email to your inbox asking for consent to start debiting the monthly repayments from your account. 

Upon receiving the email from Lydia, you will be required to go through the following steps to complete the activation of the mandate:

• Click on the Consent Request button in the body of the email.
• You will then be redirected to another page where you will be required to click on the Give Consent button

• Input your BVN

• A list of phone numbers linked to all the bank accounts tied to your bank accounts will be displayed for you to select the phone number you want the OTP to be sent to.

• After the OTP validation, you will be directed to a page that shows a list of the account inventories retrieved successfully. 

• Lidya will send you an additional email requesting your signature on the consent document, which can be done digitally or by uploading a picture of your signature.

• A comprehensive list of all bank accounts, including the bank name, account number, and account name, will be displayed for you to select your preferred bank and sign the document to complete the process. 

• You will be required to sign the document digitally or by uploading a signature

• Once the documents are signed, a confirmation email will be sent by Lydia

• An email will be sent from Lydia to your bank requesting the mandate activation. Your bank may also reach out to you to confirm the request. 
• Once confirmation is done, Lydia will send an email to you each time a mandate on each bank linked to your BVN is activated.