How to enable and disable KYC requirements on the loan product level

BVN phone number verification, along with other loan attributes, can now be configured at the loan product level, making the verification process customizable as well.

What this means is that each loan product can be customized to have its unique requirements. For example, loan product A can be configured to have BVN phone number verification, as a required step, while loan product B can be configured to not have BVN phone number verification. 

To enable or disable KYC requirements on the loan product level;

• Go to the Loan Products tab
• Scroll to the loan product you wish to edit and click on Edit

• Go to the Loan Attributes step

• Scroll down to KYC and click on the arrow down button

• Once this is done, a list of required steps/documents will be displayed, and you can enable or disable them by clicking on the toggle button beside each step or requirement.

• Click on Continue, and Complete to save your changes to the loan product. 

Please take a look at the video below for further clarification on how to do this.

Important To Note:

When BVN phone number verification is enabled, customers will be required to verify their BVN phone number, but when disabled, they will be able to skip this step.