FAQs
- New Customer Portal Flow
- How Do I View The Reason My Loan Was Declined?
- How to Accept or Reject A Loan Offer
- Can I Edit The Information I Submitted During An Application?
- How Do I Activate My Lydia Mandate?
- How to Add A Personal Or Business Disbursement Account (Signup flow)
- How Do I Continue An Incomplete Application?
- How Do I Accept An Offer Letter?
- How Do I Make A Next Instalment Repayment?
- How Do I Make A Custom Repayment?
- How Do I Make A Full Repayment?
- How Do I Edit My Email Address?
- How Do I Resend OTP for Email Verification?
- How Do I Resend OTP for Phone Number Verification?
- How to Make A Repayment (Pay With Transfer)
- How to activate the Remita Mandate as a Customer
- How Do I Add A Second Disbursement Account? (New and Returning Customers)
- How Do I Add a Second Card on My Dashboard?