How to submit a request/create a ticket

To submit a support request in the help center:

1. Ensure that you are signed in to the help center.
   Please, view this article for a guide on how to sign in if you do not have a password setup.
2. Click on Submit a request at the top of the page.
3. In the CC option, you can add an email address to copy a user on the ticket (note that this field is optional).

   To copy multiple users, use a comma to separate each email address.

4. Select the ticket category
5. Select the ticket subcategory
6. Enter a subject
7. Enter a description of the problem (images can be included in this field as well).
8. Add any attachments (PDF, Doc, Video, Audio, PNG, JPEG not more than 10 MB)
9. Click Submit.