Admin Portal FAQs
- How To Request For Supporting Documents On The Admin Portal
- How to Decline Applications in Bulk
- What Bank Does decide Support?
- Agency Banking FAQs
- How to Enable Alternative Bank Selection on PDF Uploads
- How to Modify Loan Processing Fee Name/Create Deductible Fees
- How to Configure Decide Scorecard on Originate
- How to Change Approval Worklfow And Approval Workflow Step on The Admin Portal
- Who can view a customer's BVN?
- How to Upload a Supporting Document
- How to View MBS and PDF Bank Statements
- How to View Rule Breakdown During An Application Review
- How Do I View Credit Bureau Reports
- Form Builder FAQs
- How to Add/Remove Form Fields
- How to Remove A Form (Form Builder)
- How to View Information From Custom Form Builder
- How to Preview A Form (Form Builder)
- What Banks Accept Automated Mandate Activation Under Remita?
- What Banks Does MBS Support?
- How To Configure Remita on The Admin Portal
- How Do I Edit A Repayment Schedule?
- Can An Application's Status Be Reverted After Approval?
- Can I Use Remita and Card For Collections?
- Does Originate check if the customer's card expires soon or is valid during an application?
- How to Clear a Browser's Cache (Chrome and Other Browsers)
- How Do I Assign/Unassign A Loan Officer To An Application?
- How to Reverse A Repayment Or Transaction
- How To Change A Customer's Disbursement Account
- How Can I Close a Loan?